Enacted: July 20, 2026
This policy explains what we collect on Festory, why, and who it is shared with. The Japanese version prevails.
Wisteriver LLC (“we”, “us”) handles users' personal information on “Festory” (https://festory.jp) in accordance with this policy. Contact: contact@festory.jp
We share with the Organizer of the festival you booked the information needed for on-site reception and operations (name, party size, accommodations, etc.).
Beyond this, we do not provide personal information to third parties without your consent, except as required by law.
We use the following services to operate Festory, entrusting the handling of personal information to that extent: Supabase (database, Tokyo region), Vercel (hosting and analytics, USA), Stripe (payments, USA), Resend (email delivery, USA), and Google (sign-in, USA).
Vercel, Stripe, Resend and Google are located in the United States (Supabase is also a US company, but the Service's data is stored on servers in Japan — Tokyo region). The United States has no comprehensive private-sector data-protection law equivalent to Japan's Act on the Protection of Personal Information; for details, see the surveys of foreign data-protection regimes published by Japan's Personal Information Protection Commission. Each provider takes measures to protect personal data under our agreements and its published privacy and security policies.
We keep account and booking information for as long as needed for the purposes above. You can delete your account at any time from Settings on your My page (records engraved into festival history and booking records required by law remain after deletion).
Approved “Engrave” Posts are, by the nature of the Service — keeping festival records alive — kept published as a rule. If you wish a Post taken down, contact us; we will respond within reason.
We take necessary and appropriate measures against leakage, loss or damage of personal information, including TLS encryption, access controls, and not storing card details.
Upon request from the person concerned, we will disclose, correct, add to, delete or stop using retained personal data in accordance with applicable law, after verifying identity. Contact: contact@festory.jp
Minors should use the Service with the consent of a parent or guardian.
We may revise this policy to reflect changes in law or in the Service. Material changes will be announced on the Service.
Wisteriver LLC — Festory desk, 2-14-13 Oizumigakuencho, Nerima-ku, Tokyo 178-0061, Japan. contact@festory.jp